In Global Peace Through The Global University System

2003 Ed. by T. Varis, T. Utsumi, and W. R. Klemm

University of Tampere, Hameenlinna, Finland

 

 

THE OPEN UNIVERSITY OF CATALONIA:

A LOCAL-GLOBAL UNIVERSITY MODEL

 

 

Josep M Duart, Emma Kiselyova

Open University of Catalonia (UOC)

 

 

Roots of Identity

 

The Open University of Catalonia (Universitat Oberta de Catalunya - UOC) was created in Barcelona, in 1995.  It was the result of an initiative of the Government of Catalonia in answer to a social demand for a Catalan distance university and within the Catalan university system (Kiselyova, 2002).  Consequently, the UOC emerged from the political affirmation of the desire for academic "equality" of a stateless nation, with a language spoken by about ten million people, within the EU framework.

 

Although the origins of the UOC are political and rooted in a national identity, it could have not been established without the complete trust of the political system to the person in charge of leading and shaping the project: Gabriel Ferrate.  Perhaps this unusual origin explains its success.  With twenty years of experience as a university Rector, Mr Ferraté laid the foundations for the construction of a new "distance" university model, which he himself termed "without distances," thus making possible the ubiquity of teaching/learning on the basis of the asynchrony provided by the Internet connection.

 

Although the starting point of the UOC is local, its organizational concept and the impact of ICT have created a global system that can be run anywhere.

 

Construction of an Interactive Model

 

The UOC is an innovative Web-centered virtual organisation, which from the very beginning relies on the intensive use of information technologies, not only for delivering its courses and conceiving and developing its learning materials, but also for its management and internal working.

The specificity of the model lies in its ability to combine the three determinant factors of e-learning, pedagogy, technology and organization, according to the needs and requirements of today's students.  To begin with, students (life-long learners) are placed at the centre of the learning process (Figure 1).  Pedagogy deals with the educational approach that we can implement using technologies.  It could be either centered on the learning materials (self-learning) or on the student's interaction.  Technology enables the different possibilities to establish the educational interaction possible: synchronous (time and place overlap) or asynchronous (no overlap between time and place).  And organization provides the student with the strategic, managerial and functional aspects that make possible the learning-teaching process (libraries, student services, finances, etc).  Management and strategic planning are key factors in the successful use of ICT in higher education (see different reports in www.utwente.nl/cheps, www.open.ac.uk/cheri/index.htm, www.maple.ubc.ca).



 

 







Figure 1.  Interactive factors of e-learning

 

Organizational Leadership

 

The construction of the UOC model is based on a strong organizational leadership.  The organization has a clear operating model, which is present in the different parts of the learning provision processes.  The organizational dynamics establish the construction of the elements of the education service's chain of value.  The organisational model, aimed at satisfying the needs of students, is process-based and its quality is monitored through quantitative and qualitative mechanisms.

 

Unlike other academic organizational leadership models, based on the "ownership" and "selective distribution" of knowledge, the UOC bases its organizational leadership on knowledge as a "project", i.e., on the construction of an open and flexible organizational model, based on the institution's own vision and capable of being produced on a cooperation network and of being financially sustainable and global.

 

Innovative Educational Model

 

The innovation within the educational model of the UOC not only relies on giving the student a central role, but in allowing flexibility and personalisation (Duart, 2001).  Flexibility gives students the possibility of organising their own pace of study and of accessing all the basic elements in the learning process from anywhere and at any time.  Personalisation occurs with the possibility of adapting the contents and the learning process to their prior knowledge.

 

The role of the teacher (either consultants, in charge of the contents or tutors, in charge of mentoring) is crucial in the virtual learning process (Ernest, 2003).  The learning process is the result of the coordination between the processes of content creation and the teaching activity.

 

Asynchronous Technological Model

 

Providing the student with access to learning anywhere and at any time, is the basis of the UOC technological model (see: www.uoc.edu/mirador/).  The Virtual Campus is the main space of communication, where the information transmission, the learning process and the personal relations take place.  It also gives the students access to all general services, providing them with a replica of the entire academic and non-academic services found on a conventional university campus.

 

In such a stimulating atmosphere, the members of the virtual community establish relationships that not only facilitate, encourage and guarantee easy access to knowledge but also enrich the university life.

 

The construction of the university space on the Web -- Virtual Campus -- is the result of integrating the elements that enable the pedagogical model application (interaction between the agents participating in the educational process) into the institutional system (free and complete accessibility to the elements complementary to the teaching process -- library, administration, community, etc.).

 

 

The University for the Knowledge Society

 

In the words of a document titled The Vision of the UOC Strategic Plan for 2003-2005: "The UOC must become a representative university in leading an international network of universities which, by means of an advanced global virtual campus, welcoming students and professors from all around the world to share studies or research.  The UOC must go on being recognized for the quality of its learning procedures and for facilitating the access to training and education throughout life.  The Internet Interdisciplinary Institute (IN3), the UOC centre for research, will become the main node of an international net of research centres specialised in studying the knowledge society."

 

The same strategic plan establishes the Mission: "The UOC's mission, a university emerged from the knowledge society, is to provide people with lifelong learning and education.  Our essential purpose is to enable people to achieve their educational goals, taking into account their personalized needs and making the best use of their efforts.  With this aim, we use the new information technologies, which allow us to break down the barriers of space and time and to adapt our educative design to each student's individual circumstances.  Students, professors and staff interact and cooperate in the virtual campus, building up a university community that makes use of the Net in order to create, organize, share and divulge knowledge.  At UOC we intend to promote people's creativity and society's progress by fostering research specialised on the knowledge society and by establishing alliances with other universities and institutions around the world that share goals and values, in order to build a global space of knowledge."

 

Academic Co-operation

 

The University for the Knowledge Society needs to offer a high quality education that allows people to learn throughout their lives according to each individual circumstance.  To achieve this aim, academic cooperation networks are established based on the exchange and combined creation of knowledge.  The following are two mechanisms that the UOC uses to establish academic cooperation: internationalisation and the E-Learning UNESCO Chair.

 

Internationalisation

 

In its efforts to become a global university, the UOC need not lose its own identity and culture.  On the contrary, internationalisation means assuming the cultural diversity and multilingualism in each and every activity carried out by the university.  Likewise, the UOC must be present, by itself or through its allies, in different countries, forums and international organisations that facilitate the accomplishment of its mission.

 

Respect for cultures, one's own and others, is the basis of the internationalisation processes.  To this effect, the following premises for international cooperation include:

 

E-learning UNESCO Chair

 

The agreement signed (4/11/2002) for the creation of the UNESCO Chair in E-learning states in Article 2 that "the aim of the Chair will be to promote a comprehensive system of activities for research, training, information and documentation on the use of information and communications technologies in education so as to promote equal opportunities in the knowledge society."  The Chair will constitute an instrument to aid collaboration amongst high-level and internationally renowned researchers, and teachers at universities and other institutions in Europe, Latin America, the Caribbean and other regions around the world  (see: www.uoc.edu/catedra/unesco)

 

In line with this aim, the UOC has established the UNESCO Chair's aims in terms of the following principles:

The e-learning UNESCO Chair proposes actions along three main lines:

 

 

According with the philosophies and principles of Global University System (GUS) the new-generation university needs an open and a global sensitivity model. It is not possible to have a new and transformational university model without really organizational and moral leadership. The UOC e-learning UNESCO Chair starts its activities with a specific workshop addressed to the university leaders helping them how to establish a concrete space to share knowledge and to make possible the organizational collaborative learning. The cooperation between universities from different cultures and languages must be built with the common commitment on sharing experiences and knowledge. This way, we can build a new open and transformational university framework based in a trans-cultural unity in difference.

 

The quality education in the XXI century requires not only a specific analysis of the academic activities but a new concept of collaboration and respect for diversity. By promoting the quality education, GUS promotes an integration of the social, economic, political, and spiritual insights. The new university model exhibits respect for freedom and dignity by giving many cultures the opportunity to express themselves in their own best terms.

 

Network Research

 

The UOC specializes its research activity in the study of the use of information and communication technologies in the various fields of knowledge and sectors of society, as well as the impact in each.

The analyses of the changes and phenomena that characterize the information society require transcending the traditional barriers between disciplines, since one of the fundamental issues is precisely the interconnection among diverse social, technical-scientific, economic, political, and cultural systems (see www.uoc.edu/in3).

 

The research activity at IN3 (Internet Interdisciplinary Institute) is:

 

 

 

 

Knowledge Dissemination

 

The UOC aims to be active in the dissemination of knowledge and emerging trends on Information Society, publishing national and international relevant experiences of the intensive use of ICT and sharing its own knowledge being created.  To this purpose, it uses all the possibilities of the Internet, its presence worldwide and its editorial capacity, experimenting with new formats and channels (see: www.uoc.edu).

 

The potential of UOC for dissemination can be manifested of a specific presence model on the web has led to a significant recognition in the number of visits.  In April 2003, there were nearly 4.5 million visitors to the UOC portal, of which more than half the visits were people outside the UOC community.  (see traffic details at: www.alexa.com)  Besides institutional information, the UOC publishes its own and other articles relating to the Information Society.

 

 

New Challenges

 

New challenges for the UOC, and for other universities, be they the traditional model of distance universities or conventional universities, are marked by the need to adapt to the constantly changing demands of the information and knowledge society.  This process of adaptation will be possible based on the reformulation of the university model and on the acceptance of the processes of globalisation in which today's society is immersed.

 

Rethinking the University Model

 

Today, rethinking the university is a must.  The traditional university model is obsolete.  The Information Society calls for the university to come up to date to meet the needs of the citizens of today and of tomorrow.  New realities such as the UOC are emerging on the different continents.  And these realities are constructed from open models based on inter-university cooperation.

 

The bases of the new university model are constructed on the basis of three axes: a) quality of teaching, b) cooperation in the creation of university programmes, c) freedom and independence of academic research.  These three axes must be coordinated through a relational leadership based on the application of strategic institutional plans.

 

Thinking of the quality of teaching offered by the university is fundamental for the organisation of the university model itself.  The student is not only the centre of the educational process, but also the centre of the entire university model.  Student satisfaction will stem from both the facilitation of a flexible learning process, adaptable to a changing environment, and lifelong learning based on -- but not limited to - professional skills.

 

Cooperation in the creation of university programmes embraces not only the academic world but the professional world, too.  The university must enter into a dialogue as broadly and openly as possible with the world of business in the same way that it must collaborate internally.  The academic programmes of today's society must provide a response to the current demands of the job market and predict those of the future.  Programmes based on classical knowledge or on the repetition of outdated models are no longer valid.  An example of that --see Figure 2- is the UOC curricula evolution over the last six years.

 



Figure 2: Change in offer of courses: UOC' response to new economy

 

Academic research must enjoy the necessary freedom to attain the rigour and objectivity required.  Whereas applied research may be the basis for the maintenance of the competitiveness of companies and countries, fundamental research in universities must ensure that objective models of analysis are suitable for the interpretation of present models.  As a research institution, the university not only must retain its research independence and objectivity, but also guarantee that its application is used for the assessment, analysis and improvement of today's society.

 

Global Sensitivity

 

The Information Society University must show global awareness.  This means that it must be built with the capacity for global thinking and response.  Thinking only of the immediate or adjacent community is no longer valid.  ICT in general and e-learning in particular bring the university into our homes or put it into everyone's pocket.  Thinking of content ownership is not valid either.  The Net is full of content that is significant and necessary for the construction of today's knowledge.  The university is not simply its teachers and its library as it was during the Middle Ages.  Today, the university is a global network of content, teachers, researchers, students, and services accessible from anywhere in the world, at any time.

 

Global awareness is not easy to attain for an institution, given that this often implies the sensation of a loss of power and importance in its own society.  There are universities in Europe with over six centuries of history, which were created as part of the scholastic European culture.  Later, in the 19th and 20th centuries, these became part of national cultures.  Now, universities manifest the local-global interaction that characterizes our world.  On the one hand, they relate to the identity of the societies where they are rooted.  One the other hand, they relate to the global system of science and learning.

 

As a new-generation university, the UOC, created in the midst of the Information Society, must be able to meet a wide array of new educational and technological challenges.  It must be able to take advantage of its organisational flexibility, not only as a competitive edge, but also as a determining factor fundamental for the establishment of future strategic alliances.  The path to be taken can no longer be taken alone.  The future is in the hands of institutions capable of cooperating and building together.  We must rethink and reform the structures of our universities, instilling them with global awareness for this to become possible.

 

 

References

 

Duart, Josep M. (2000) Formacion universitaria por medio de la web: un modelo integrador para el aprendizaje superior.  In Duart, J. M., Sangrý, A.  Apender en la virtualidad, Barcelona, Gedisa.  Retrieved June 12, 2003 from: http://www.uoc.edu/dt/20173/index.html

 

Ernest, Pauline (2003) Factors which facilitate effective on-line learning.  English courses at the UOC.  Retrieved June 12, 2003 from: http://www.uoc.edu/dt/20202/index.html

 

Kiselyova, Emma.  (2002) The Open University of Catalunya: A European Virtual University Initiative.  In Dutton, W., Loadter, B.A.  Digital Academe.  The New Media and Institutions of Higher Education and Learning, London, Routledge.


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Author Biographical Sketches

 

Josep M. Duart, Ph. D.

International Projects Office Director

E-Learning UNESCO Chair Co-ordinator

Open University of Catalonia (UOC)

Avda. Tibidabo, 39

08035 -- Barcelona

Tel: + 34 932532323;

Fax: +34 9344175129

E-Mail: jduart@uoc.edu

Web: http://www.uoc.edu/

 

Josep M. Duart, with a Ph. D. in Education from the Universidad Ramon Llull and an MBA from ESADE Business School, has taught at various levels in the educational system, including university-level.  He is currently teaching in virtual education on the UOC's Information Society doctorate course, led by Doctor Manuel Castells.  He is Director of the UOC's International Projects Office.  Until April 2002, he was the Academic Director of the UOC's Latin American Division and coordinated projects in the UOC's Academic Department.  He has participated as expert consultant advising several Spanish and Latin American universities and training centres on the application of on line teaching methodologies.  He is Assistant Director of Edu Lab, the UOC's educational innovation laboratory, and co-author of the postgraduate programme in "Designing educational materials for virtual learning environments."  He manages and collaborates on e-learning research projects focusing on learning methodologies, quality and ethical values.  He also participates in specialist business e-learning forums devoted especially to the organisation and management of quality in on line training.  He has published a number of books, with his most recent being: La organizaciÛn Ètica de la escuela y la transmisiÛn de valores (1999) [The ethical organisation of the school and the conveying of values]; Aprenentatge i virtualitat (1999) [Learning and virtuality]; Aprender en la virtualidad (2000) [Learning in virtuality].  He is co-director of the "Education and New Technologies" collection published by Gedisa y Ediuoc.  He is coordinator of the UOC E-Learning UNESCO Chair.

 

 

Emma Kiselyova

Head of International Relations

Open University of Catalonia (UOC)

Avda. Tibidabo, 39

08035 -- Barcelona

Tel: + 34 932532310;

Fax: +34 9344175129

E-Mail: ekiselyova@uoc.edu

Web: http://www.uoc.edu/

 

Emma Kiselyova, M.A. (Novosibirsk University), is Head of International Relations at

UOC (Universitat Oberta de Catalunya) in Barcelona.  Formerly, she was Assistant Director of Institute of Economics, Russian Academy of Sciences in Novosibirsk.  She was also Deputy Director of the Siberian International Center for Regional Studies, Russian Academy of Sciences and Director of the Management School for regional and business leaders in Siberia.

 

In 1993-2001 she was Research Associate at the University of California, Berkeley.

She is author and co-author of several academic publications including "The Collapse of the Soviet Union: the View from the Information Society" (University of California,1995); "Russia in the Information Age" in: V. Bonell and G. Breslaw, Russia at the end of the 20th century, Westview Press, 2000; Russian Federalism and Siberian Regionalism, 1990-2000, in City, London, Number 2, 2000.

 

Since 2001, her work has focused on virtual learning in higher education.  In this area her last publication is: The Open University of Catalunya: A European Virtual University Initiative, in Digital Academe.  The New Media and Institutions of Higher Education and Learning, ed. by W. Dutton and B.A. Loader, Routledge, 2002.